Platform Integrity Policy

Acceptable Use & Anti-Fraud Policy

Effective: October 29, 2026 (v1.0)

1. Prohibition on Money Transmission & Cash Advances

Superchat BD is built exclusively for voluntary audience tips for digital creators and software commercial checkouts for verified developers.

You must never use Superchat BD to:

  • Cash out credit cards, debit cards, or prepaid mobile wallet balances into liquid bank deposits or personal bKash/Nagad accounts.
  • Act as an informal money remittance service, currency exchange counter, or hawala/hundi channel.
  • Transfer personal funds between family members, acquaintances, or personal accounts under the guise of creator tips.
  • Evade bank ATM cash advance charges, high credit card interest fees, or mobile wallet send-money monthly limits.

2. Self-Tipping: Legitimate Testing vs. Prohibited Abuse

We recognize that content creators occasionally make test transactions during initial OBS alert setup. To prevent unfair penalization, we apply a clear standard:

Permitted: Benign Setup TestingA creator sends an initial micro-tip (e.g. ৳10 to ৳50) to test their own sound effect, text-to-speech engine, or visual stream goal widget during stream preparation.
Strictly Prohibited: Payment Cycling & Artificial VolumeA user repeatedly tips their own creator profile in round figures (e.g., ৳1,000, ৳2,000, ৳5,000), accounts for the majority of the profile's transaction volume, and promptly requests a withdrawal to their own bKash wallet. Such activity triggers immediate review holds and possible account termination.

3. Fraud, Stolen Payment Instruments & Carding

Under the Money Laundering Prevention Act, 2012 and the Cyber Security Act of Bangladesh:

  • Using unauthorized credit cards, compromised bKash/Nagad accounts, or intercepted OTPs is a serious criminal offense.
  • Conducting automated carding attacks, testing stolen card lists, or exploiting checkout URLs is monitored by automated security systems and reported to relevant authorities.
  • Superchat BD cooperates fully with the Bangladesh Financial Intelligence Unit (BFIU), CID Cyber Police, and upstream payment gateway fraud investigation teams.

4. Prohibited Commercial Categories

Superchat BD alerts and developer checkout endpoints may not be integrated into websites or channels promoting:

  • Gambling, sports betting, lottery, or casino apps (including 1xBet, Melbet, Babu88, etc.).
  • Adult webcamming, pornography, or erotic subscription paywalls.
  • Social Media Marketing (SMM) bots, fake followers, or engagement farming networks.
  • Phishing tools, cracked software, malware, or illicit game cheats.

5. Reporting Violations

If you discover an account or checkout page violating these acceptable use rules, please notify our compliance officers immediately at [email protected]. Reports are handled confidentially within 24 hours.